FAQs

Measure your dog from nose to tail and add 6-12 inches for comfort. Our size guide shows:
- Small: Up to 25 lbs
- Medium: 25-60 lbs
- Large: 60-90 lbs
- Extra Large: 90+ lbs
When in doubt, go bigger - dogs love to stretch out!. Please do see size guides where possible before purchasing.

For puppies: Easy-wash, durable beds they can grow into

For adult dogs: Comfort-focused beds matching their activity level

For senior dogs: Orthopaedic memory foam beds for joint support

For dogs with health issues: Consult your vet, but orthopaedic beds are usually
recommended.

Yes! We offer orthopaedic and memory foam dog beds specifically designed
to support your dog's joints and provide superior comfort. Perfect for senior
dogs or those with joint concerns

We offer 50 different dog beds including:

- **Orthopaedic**: Memory foam for joint support

- **Memory Foam**: Pressure-relieving comfort

- **Outdoor**: Weather-resistant materials

- **Luxury**: Premium materials and extra comfort

Each type is designed for different needs and preferences!

You can track your order using the tracking number we sent to your email after dispatch. If not please get in touch via our contact form and we will track it down for you.

Check your email for the shipping confirmation we sent when your order
was dispatched. Click the tracking link or use the tracking number on our
website's tracking page. You can also contact us with your order number for an
update!

We process orders within 1-2 business days. Once shipped from our suppliers, delivery takes 5-10 working days to the UK, Europe, and North America. You'll receive a tracking email as soon as your order is on its way!

Don't worry! Tracking can sometimes take 24-48 hours to show initial
updates, especially for international shipments. If there's no update after 3
days, please contact us and we'll investigate immediately.

Contact us within 24 hours of placing your order for cancellations or
changes. Once your order is processed and shipped, we can't make changes, but
our return policy will take care of you!

We accept all major credit cards through our secure Stripe payment
system, ensuring your payment information is always protected.

Delivery takes 5-10 working days to the UK, Europe, and North America.
We work with reliable suppliers to ensure your pup's new bed arrives as quickly
as possible!

Shipping costs vary by location and order size. You'll see the exact shipping cost at checkout before completing your purchase. We're working on offering free shipping options soon!

We're currently setting up free shipping thresholds! Follow us on social
media for updates on when this exciting offer launches.

Contact us immediately if you need to change your address. If your order hasn't shipped yet, we can usually update it. Once shipped, we'll need to work with the
carrier to redirect your package, and further charges may apply.

Yes! We currently ship to the UK only but we can, on request, provide wider shipping options. We are also planning on shipping worldwide very soon.

Most of our beds have removable, machine-washable covers. Wash in cold
water on gentle cycle and air dry. For beds without removable covers, spot
clean with mild detergent and let air dry completely.

Replace your dog's bed every 1-2 years, or sooner if you notice wear,
odors that won't wash out, or loss of support. Active dogs may need replacement
more frequently.

Many of our beds feature removable, machine-washable covers for easy
cleaning. Check the individual product description for specific care
instructions.

Look for our heavy-duty, chew-resistant beds made with reinforced
materials. We also recommend elevated beds which are harder to destroy and
provide excellent airflow.

We use high-quality, pet-safe materials including memory foam,
orthopedic foam, durable fabrics, and hypoallergenic fillings. All materials
meet safety standards for pet products.

Absolutely! A dedicated bed gives your dog their own safe space,
supports better sleep, protects your furniture, and can help with joint health
as they age.