Terms & Condition

 

1. Introduction

Welcome to Dog Bed City (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and the purchase of products, including our range of dog beds, through our online store. By placing an order, you agree to these terms.

2. About Us

·         We are Dog Bed City, a brand of a registered UK business.

·         Registered Business & address: NextGen Digital Group Ltd, 124 City Road, London, Great London, EC1V 2NX

3. Products

·         We offer dog beds and related accessories (“Products”).

·         Product images are for illustrative purposes only. There may be minor variations in colour, size, or style.

·         All products are subject to availability.

4. Ordering

·         By placing an order with Dog Bed City, you confirm you are at least 18 years old and legally capable of entering into a binding contract.

·         An order confirmation email will be sent once your order is received. This does not constitute acceptance. The contract is formed once payment is processed and we dispatch the goods.

5. Pricing and Payment

·         Prices are in GBP (£) and include VAT (where applicable).

·         Delivery charges are displayed at checkout.

·         We accept payment methods such as Visa, Mastercard and all major Credit Card Vendors, PayPal.

6. Delivery

·         Dog Bed City delivers within the UK (and, if applicable, internationally).

·         Delivery costs and estimated timescales are shown at checkout.

·         We are not responsible for delays outside our control (e.g., courier delays).

7. Cancellations and Returns (Consumers Only)

·         Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods for a full refund.

·         To cancel, you must inform Dog Bed City within 14 days of receiving your order. You then have a further 14 days to return the products.

·         Products must be unused, in their original packaging, and in resellable condition.

·         Return delivery costs are the responsibility of the customer (unless the product is faulty).

8. Faulty or Defective Products

·         If your product from Dog Bed City is faulty or misdescribed, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

·         Please contact us within a reasonable time frame if you believe your product is defective.

9. Intellectual Property

·         All content on the Dog Bed City website (text, images, logos, designs) is owned by or licensed to Dog Bed City.

·         You may not use, reproduce, or distribute our content without written permission.

10. Liability

·         Dog Bed City shall not be liable for any indirect or consequential losses.

·         Our liability to you for any loss or damage arising out of your use of our products shall not exceed the purchase price of the relevant product.

·         Nothing in these terms excludes our liability for death or personal injury caused by negligence or any other liability that cannot legally be excluded.

11. Privacy and Data Protection

·         We process your personal data in accordance with the UK GDPR and Data Protection Act 2018.

·         Please see our [Privacy Policy] for details.

12. Governing Law & Jurisdiction

·         These terms are governed by English law.

·         Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.